Contact Us
Reach out to our team for inquiries, quotes, and business opportunities
Get in Touch
🏢 Office Address
ESPATECH GmbH
Paul-Gesche-Str. 4
D-10315 Berlin
Germany
📞 Phone
📅 Office Hours
Monday - Friday: 09:00 - 17:00 CET
We respond to inquiries within 24 business hours
📍 Location
Visit our Berlin headquarters to discuss your trading needs and business opportunities.
ESPATECH GmbH, Berlin-Lichtenberg
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Frequently Asked Questions
❓ How quickly will I receive a response?
We aim to respond to all inquiries within 24 business hours. For urgent matters, please call us directly at +49 179 617 3899.
❓ How do I request a quote (RFQ)?
You can submit a Request for Quotation (RFQ) using our dedicated RFQ form. Please include product details, quantity, delivery location, and desired timeline.
❓ Can I request samples before ordering?
Yes! We can arrange sample shipments for most products. Contact us with details about your product interest, and we'll provide sample availability and shipping terms.
❓ What payment terms do you offer?
We offer flexible payment terms including prepayment, L/C (Letter of Credit), D/A (Documents Against Acceptance), and D/P (Documents Against Payment). Terms are negotiated based on order size and customer profile.
❓ Do you require KYC (Know Your Customer) documentation?
Yes, we conduct mandatory KYC checks for all customers. Please visit our KYC & Compliance page for required documents and procedures.
❓ Can I request a product catalog?
Absolutely! You can browse our product categories online, or contact us to receive a detailed product catalog by email.
Ready to Start Trading?
Submit your RFQ today or request a consultation with our trading specialists.
Submit RFQ Request Consultation