Contact Us

Get in touch with our team for inquiries, support, and business opportunities

Contact Information

📍 Address

ESPATECH GmbH
Paul-Gesche-Str. 4
D-10315 Berlin, Deutschland

⏰ Office Hours

Monday - Friday: 09:00 - 17:00 CET
Saturday & Sunday: Closed
Response time: within 24 hours

Send us a Message

Frequently Asked Questions

What is the typical response time for inquiries?

We aim to respond to all inquiries within 24 hours during business days (Monday-Friday). For urgent matters, call us directly.

How do I request a quotation?

You can request an RFQ through our dedicated RFQ page, email, or by filling out the contact form above. Include product type, quantity, required standard, and destination.

Do you offer samples?

Yes, samples are available for evaluation. Sample costs are typically refundable against confirmed orders. Contact us for details.

What payment terms are available?

We offer flexible terms including bank transfer (TT), irrevocable letter of credit (LC), and documentary collection. Terms are negotiable for established partners.

Do you handle KYC verification?

Yes, we conduct thorough Know-Your-Customer checks for all transactions. Documentation requirements vary by product category and destination. See our KYC page for details.